About Us

Robert Faulkner – CEO

Shannon Lewis – Sales Development Representative

IT That Works For You

Since its inception in 1986, Lexii Business Technology Services has been a pioneer in providing cutting-edge solutions to clients across the New York Tri-State area. Originally established as Computer Typesetting Services, we specialized in selling and repairing Computerized Typesetting Systems for newspapers, magazines, and advertising agencies.

In 1995, our company underwent a transformation and adopted the name Lexii, paying homage to founder Rob Faulkner’s daughter, Alexia. In the year 2000, Rob embarked on a three-year sabbatical, during which he played a pivotal role as the first Director of IT for JetBlue Airways, then a nascent startup. Rob spearheaded the development of JetBlue’s IT infrastructure, overseeing its expansion from two airplanes and three cities to 25 airports nationwide.

Notably, Rob’s innovative vision led to the creation of the industry’s first “Paperless Cockpit” at JetBlue, empowering pilots with laptops to access electronic flight manuals and conduct preflight load and balance calculations. This groundbreaking initiative not only slashed printing costs but also saved the airline 4,800 man-hours annually.

In 2003, leveraging his wealth of experience, Rob redirected Lexii’s focus to become a Managed IT Service Provider, dedicated to assisting small and medium-sized businesses in harnessing the power of technology for success.

At Lexii, we pride ourselves on our unparalleled commitment to client satisfaction and service excellence. Our core values define our approach:

  • We boast a team of three engineers who played instrumental roles in building JetBlue Airways’ IT infrastructure, ensuring that our clients benefit from unparalleled expertise.
  • Our dedication to personalized service means that we answer every call live, providing prompt assistance and support.
  • With a steadfast commitment to fast response times, we prioritize your needs to minimize downtime and maximize productivity.
  • We communicate in clear, jargon-free language, ensuring that our solutions are easily understandable and accessible to all.
  • Our track record speaks for itself, with a proven history of delivering projects on time and within budget.
  • We stand behind our work with a 100% satisfaction guarantee, reaffirming our unwavering commitment to your success.

At Lexii Business Technology Services, we understand that every business is unique. That’s why we offer custom service packages tailored to your specific needs and budget. From cloud services to data backup and cybersecurity, we’re your trusted partner in navigating the complexities of the digital landscape. Join forces with Lexii, and let’s embark on a journey toward technological excellence together.

Lexii Business Technology Services Was Featured In…

Marquis Who’s Who in America
Robert Faulkner has been included in Marquis Who’s Who. As in all Marquis Who’s Who biographical volumes, individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process.
Read the full article here…

Rob Meets Lance Armstrong

Former Professional Road Racing Cyclist

Rob together with Joe Polish

Founder Of The Genius Network

CompTIA Interviews Rob Faulkner For Entrepreneurial Excellence

Our Mission

Our Specialty Is Computer Support, IT Consulting And Network Services For Small To Medium Sized Businesses
We make sure your computers are up and running. This way, you spend less time and frustration on making technology work for you. We take care of it all; it’s what we do.
It’s standard for our customers to have between 5 and 50 workstations. They believe in us to install and support the technology and computer systems that run their entire business. We value that trust and strive for exceptional and responsive support. 
We find it is most effective to work with customers that:
Settle for nothing but reliability and security with their IT Support Services from their company’s computer network.
Are aware that technology is a powerful way for gaining and retaining competitive edge and ramping up productivity.
Need not only a partner in technology, but also a trusted advisor so that they can improve productivity and make more profits through computer network support.
Are willing to make an investment in business technology to make sure their infrastructure runs at an optimal level.