May 01, 2025
A Westchester Success Story in IT Services
At Lexii Business Technology Services, we're proud to serve the diverse business community of Westchester, offering IT solutions that don't just fix problems — they transform operations. One such success story comes from our collaboration with Playground Medic, a company that ensures the safety and quality of playgrounds through expert inspections, repairs, and installations.
The Challenge: Complex Operations, Scattered Systems
Playground Medic was growing fast, but their systems weren't keeping up. Their work involves many moving parts — from field inspectors and pricing teams to scheduling, vendors, and clients — yet their operations were siloed and inefficient. Documents were stored across various locations, version control was inconsistent, and collaborating with vendors and clients was frustratingly slow.
Despite relying on familiar tools like Microsoft Office, their team lacked a centralized system to bring everything — and everyone — together.
That's when Amariah Taft-Shivers, CEO of Playground Medic, turned to Lexii, a trusted provider of IT services in Westchester, for a smarter solution.
Our Approach: Listen First, Then Innovate
We believe that every business in Westchester deserves IT solutions that are tailor-made. So, before we touched a single line of code, we immersed ourselves in Playground Medic's daily routines. We observed how inspectors filed reports, how teams communicated project updates, and how documents were shared (or lost) across departments.
From there, we designed a solution that wouldn't just patch things up — it would elevate how the entire company worked.
The Solution: A Secure, SharePoint-Powered Transformation
The answer lay in Microsoft SharePoint Online, a cloud-based platform ideal for collaboration and document management.
We built two customized SharePoint environments:
Internal Operations Hub: This site empowered Playground Medic's employees to share, edit, and track documents effortlessly. No more digging through emails or folders to find the latest file — everything is in one place, accessible in real-time.
External Collaboration Portal: Designed for vendors, manufacturers, and clients, this secure site gave external partners access to only what they needed, while keeping internal data safe.
Since SharePoint integrates seamlessly with Microsoft Office, the transition was smooth. Minimal training was needed, and the entire team adopted the new system with ease.
The Results: Real Transformation, Real Fast
The improvements were immediate and impressive:
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Faster Project Turnaround: Real-time updates and centralized document access accelerated repair and installation timelines.
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Improved Communication: Teams across departments — and even outside the company — could finally work together without friction.
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No More Redundancy: Tasks that were once duplicated across teams were streamlined, freeing up time and resources.
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Happier Clients: With better visibility into project progress, customer satisfaction soared.
As Amariah put it:
"Partnering with Lexii was one of the best decisions we made. Our business runs smoother, communication is clear, and our clients are noticing the difference too."
Why It Matters for Businesses in Westchester
Whether you run a construction company, a law office, or a local nonprofit, your business relies on smooth internal operations and clear communication. That's where our IT services in Westchester come in. At Lexii, we don't offer one-size-fits-all solutions — we dig deep, understand your business, and deliver technology that fits like a glove.
If you're ready to streamline your operations, improve team collaboration, and scale your business with confidence, we're here to help.
π FAQ Section
βWhat are the benefits of using SharePoint for business operations in Westchester?
SharePoint streamlines communication, document management, and team collaboration. For Westchester businesses, it enables real-time project updates, secure document sharing, and integration with Microsoft Office — improving both efficiency and customer satisfaction.
βWhy should businesses in Westchester invest in managed IT services?
Managed IT services help local businesses reduce downtime, improve data security, and scale operations without hiring an in-house IT team. Providers like Lexii offer customized support to match your business goals and tools.
βHow do I choose the right IT service provider in Westchester?
Look for a provider with proven local experience, client success stories, and a consultative approach. The right partner will understand your operations and recommend scalable, secure technology — not just generic solutions.
Let's build your next success story.
π Contact Lexii Business Technology Services — Your Local Experts in IT Services in Westchester.
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